Received a reply of, "I don't think the MD will bother offering a partial refund" when queried - found Sue to be very unprofessional in this instance. Also refused to supply any contact details to discuss with anybody else. Had plenty of good trips previously but unfortunately Truemans has lost several customers now due to rude responses
Dave and Steve were our drivers yesterday and totally brilliant for everyone.Excellent road craft, comfortable coaches, humour - never too warm nor chilly. A credit to Truemans Coaches and on behalf of the AFC Wimbledon supporters who travelled yesterday - a big thank you.
We went to Northumbria on 29th August from Bagshot, the coach and driver were excellent, no problem with the Holiday Inn either. The Alnwick Castle and gardens should have been for the day, only had time for the Castle, we would have loved to see the gardens and town. Whitley Bay was not really worth the visit for three and one quarter hours, good job it was fine, there was nothing of interest to us only a bread shop that sold "stotties" which were excellent and we had never heard of them.Regards,Bernard Crooke.
Wanted to write to express our appreciation of the way you looked after us on our choir tour to Worcester in July. The coach was first class and our driver, Steve, was a joy to work with. Definitely the best tour transport experience we have had over the past 5 years since we started touring. Perhaps you would pass on our appreciation to all members of your team that were involved in any way.
Arrived home Fri., evening after a very enjoyable 5 day holiday, had good company, room was spotless and comfortable bed, The hotel was very good. as were the staff. Food was good especially breakfast. Paul your driver for the trip very good.
Truemans Coaches is a UK Travel Agency based in Ash, South East England. Truemans Coaches is located at Truemans End, Ash Vale, Aldershot GU12 5PQ, UK.
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